Your Brand. Your Relationships

As a good partner, one of our key responsibilities is enabling you to build and communicate your brand promise as well as building loyalty directly with the patients you serve. Membership Plans are a leading way to embrace your customers and differentiate your practice to gain life-long patients. We have brought together best in class software, coaching services, business processes and industry partners that work together to build your membership program.

Marketing Your Program

Marketing Your Program

EC’s professional marketing team can help you create unique marketing solutions to attract new patients. EC works with you to build a consistent message that can be easily communicated by your team and supported with marketing elements to grow your program.

  1. Exam Room Sheets
  2. Program Brochures
  3. Doctor’s Message Sheets
  4. Counter Signs
  5. Digital Marketing Images
  6. Social Media Creative
  7. And More!

Creating Membership Clubs

Creating Membership Clubs

Differentiating your program and building long-term loyalty is a key benefit of evolving your membership program into a club concept. EC helps practices of all sizes bring their brand promise to life. We offer branding and graphic services that can create club logos and concepts along with professional collateral. Your membership coach can help to evolve your preventive care plans to include other products and services along with building a network of referral businesses that allow you to add value to your program, increasing patient loyalty and practice growth.

Marketing to Your Inactive Base and Community

Marketing to Your Inactive Base and Community

Our marketing and graphics team can help you create specific marketing programs for you such as inactive patient email and direct mail campaigns. We can also work with you to create postcard campaigns to your local community. We have full marketing agency capabilities and can help with all types of programs. Helping you build awareness and attract new clients is part of a successful membership program.

Patient Communications

Patient Communications

Proactive Email Notifications
Your EC membership platform provides proactive and reactive patient communications to keep your patients informed.

Proactive Emails

  • Welcome Message
  • Payment Reminders
  • Upcoming Expired Card Notification
  • Renewal Notifications

Reactive Emails

  • Missed Payment Notifications
  • Plan Renewal Reminders

Patient Portal

EC provides a patient portal which is branded for your practice. This makes it easy and convenient for your clients to go online to see their statements, change mail and email address’, view invoices and find out what services they have used and what they have available.

  • Quick View of Account Status
  • Services Used and Those Available
  • Update and Verify Payment Information
  • Statements and Invoices

Special Events and Opportunities

Special Events and Opportunities

Need help with special program promotions or events? Call on EC to help creatively communicate your membership program at special events or online to further build your brand and attract more patients.

Employer Plans

EC can help you further differentiate and grow your practice with our Employer Plan capabilities. You can provide local businesses in your area with a great option to provide basic preventive dental care to their employees. The EC membership software allows you to set up specific plan offerings for individual businesses in your area and manages their plans separately from your core plans, with consolidated reporting and management features. Employer plans are a great way to support local businesses as well as differentiate and grow your practice.

Ecosystem Partners

Ecosystem Partners

A consistent message is important to building your brand and communicating the key benefits of your membership program. We can help ensure that key components of your program are integrated and communicated consistently, all while implementing innovative marketing programs to promote your program. We work with partners for on-hold messaging, digital displays, creative client education and retention tools to ensure the success of your membership program.