The Business of Membership
Building Long-Term Client Relationships

The Industry’s Most Comprehensive Membership-Plan Software
- Comprehensive software
- Renewal automation
- Recurring billing vs. recurring payments
- Comprehensive payment management
- Advanced missed payment management tools
- Customer communication automation
- Plan flexibility
- Production pay calculations
- Integration with first-look, second-look, and in-house payment plan offerings
EC provides important membership support, with key differentiating software functionality to facilitate your program, slash management time, and drive success in the practice of membership.
Example Programs
EC’s functionality fosters ongoing customer engagement by extending membership plans to stand-alone products or services. Often, an initial product purchase can be bundled into an ongoing membership program. For example:
- Dental implants, which carry a one-time cost, can be combined with regular care and checkups through a membership program
- Cosmetic surgery includes an initial treatment cost, but follow-up and additional care may be part of a membership program
- An in-home service or exercise equipment that requires regular servicing can be part of a membership community to deliver ongoing or added services
By equipping businesses with customizable tools to attract and retain more customers, membership plans form a great foundation to grow recurring and longer-term revenue.
Capture the Power of the Business of Membership to Grow Your Business
A great membership program starts with the right foundation.
The Benefits of Membership
- Easy plan set-up with basic plan elements, as well as optional items to tailor plans to customer needs or extra product desires
- Ability to add optional products and services mid-plan and decide whether or not the options renew annually
- Opportunity to add additional product and service sales to build relationships
- Greater affordability with monthly payments
- Cloud-based, intuitive, and integrated product offering for ease of use and minimal cross-training
- Ease of implementation and management of your program
The Features of Membership
The Industry’s Most Comprehensive Membership Solution
How the practice of wellness is supported is important. EC provides key differentiating software functionality to facilitate your program, reduce the amount of time spent on management and drive success for your membership program.
Membership Programs Build Loyalty and Open the Door to Other Products and Services
With EC, you gain the software and support to reach both your immediate and long-term program needs and growth objectives. We help you identify ways your membership program can act as a gateway to incorporate and grow additional areas of your business by adding options tailored to each customer.